• Warranty Coverage

    HON desks, tables, chairs, files and system components are tagged with a serial number. This number helps us to identify when and where your product was made, and to identify the root cause for a warranty issue. Neither the dealer nor the consumer should remove this tag under any circumstances. To do so immediately voids your Warranty Coverage for that particular item and prevents us from further identifying it.

  • Desks, Credenzas, & Returns


    Label Location

    The serial number label for desks, credenzas, and returns is placed on the outside kneespace side of the top drawer. You will need to fully extend the drawer to find it.

    If you have difficulty locating the label, fully open the top drawer and "clap" your hands on the drawer sides. The serial number label should be under or near your hand on the kneespace side of the unit. If you have a double pedestal desk, check both the right and the left drawer for the label.

    Number Details

    Once you have located the serial number label, your serial number is the alphanumeric code directly in the center of the bar code in large print. Directly below the serial number is your product's model number. The color of the product is located under the product model number.