Warranty Coverage

HON desks, tables, chairs, files and system components are tagged with a serial number. This number helps us to identify when and where your product was made, and to identify the root cause for a warranty issue. Neither the dealer nor the consumer should remove this tag under any circumstances. To do so immediately voids your Warranty Coverage for that particular item and prevents us from further identifying it.​

Panels

Label Location

The serial number label for system panels is placed on the underside of the top cap. To remove the top cap, carefully lift up on the cap. Once you can see between the cap and the top of the panel, squeeze on the spring clips to release the cap from the panel. Refer to panel instruction sheets.

If you have difficulty locating the label, be sure to check the length of the top cap. Due to the production method the label could lie anywhere along its length.

Number Details

Once you have located the serial number label, your serial number is the alphanumeric code directly in the center of the bar code in large print. Directly below the serial number is your product's model number. The color of the product is located under the product model number.