HON SPECIFICATION SERVICES

Home : FAQs - Ask the Experts

FAQS/Ask the Experts

Email Us Your Question

 

Frequently Asked Questions:

Q: Why do I need to submit the HON product Work Order forms?
A: The forms are designed to help you think of every detail you need to specify your project for your customer. It also helps us identify quickly and specifically what you are wanting us to specify. This helps us to keep our project timelines short and easy for us to return your completed project back to you in the fastest time possible.


Q: How long will it take to get my project back?
A: When we receive a project, we will promptly respond to your request and give you a date that you can expect your project, but typically, our turn around time on average, is one day. Larger projects can take up to three days. Be sure to complete all the necessary forms. The clearer, most complete information you give us, the faster and more accurately we can work.


Q: How do I submit a request?
A: Fill out the Specification Services Request Form and all product Work Order forms that apply to your project. Send all forms and all necessary details to complete your order to 09cad@honcompany.com. Or fax to 563-272-4438. See Submit a Service Request for further details and forms.