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HON’s New Dealer Services Group – Making Your Life Easier!

HON’s New Dealer Services Group – Making Your Life Easier!

Rachel Sarafin, DSG Specialist
Jul 9 2013

The HON Company strives to be your manufacturer of choice – and we want it to be an easy choice.  Right now, the Dealer Services Group at HON is taking a look at how we can make your lives easier and help you grow your HON business.

The Dealer Services Group is a strategic initiative underway to help you win more projects with HON. My name is Rachel Sarafin and I’m a DSG Specialist. My job is to make HON “Easy to Do Business With”.

What does it mean to be “Easy to Do Business With?” At night when my husband-to-be is trying the newest video game or watching football, I fill my time the same few online shopping retailers. Which ones do I choose to do business with? I choose the websites with free shipping and free returns (talking about you, Zappos!) I choose the retailers that are reliable and deliver my new shoes complete and on time. I recently trusted an online website of a major department store to deliver a HUGE purchase (my wedding dress). When that dress was back-ordered, I received a prompt email and friendly customer service. To me, “easy to do business with” isn’t hard to identify – and it makes all the difference.

What makes HON easy to do business with?

1.  Project Services: HON offers a suite of services to help you present a strong solution to your customer. Let us do the work and we will provide you with tools like photo-realistic renderings and competitive pricing to get the job done. COMING SOON – you’ll have one platform to manage the full portfolio of HON services!

2. HON Daily: There’s nothing worse than getting excited about a purchase, only to learn it is weeks away from my doorstep.  With the new look and feel of HON Daily, you can feel confident providing your customers the best solution with some of the best lead times in the industry.

3. HON’s Full Lifetime Warranty: Every time you purchase a HON product you’re making an investment in your future. You can trust us to do our best for as long as you need us! The HON Full Lifetime Warranty is backed by our notoriously awesome customer support team.

4. Dealer Services Group: That’s me! I’m here to make your life easier and manage your project services. Call 1.800.321.5385 or email anytime for project help!

Thanks for choosing HON!  What else can we do to make HON “Easy to Do Business With?”