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Not confident with color selection? Fearful of financing? No worries—HON dealers are here to help.
For many organizations, a large furniture purchase is a big deal. From selecting the right items to financing the purchase, you want to get it right. Good news: HON’s dealer network is skilled at helping customers make smart, informed choices.
The key to a successful purchase is open communication and thinking of the process as a consultation. Office furniture dealers can guide selection, financing, and much more. Here are considerations for ensuring your purchase goes smoothly and your workspace is stylish and functional.
Featured Products: West Hill™ Lounge Collection, Scramble™ Square Coffee Table
HON dealers are there to be your advocate, working with your team to solve what you need your new space to be. They can work in conjunction with a client’s in-house project manager, design firm, or commercial real estate broker to get the project to the finish line. They’re also happy to work with other trades if your space is new construction.
If you need help selecting colors, finishes, and textures, dealers are happy to assist. And they can advise on interior design and space planning, helping clients understand space adjacencies and other factors that determine how the space will be used. “Clients are looking for somebody to consult and give them their best advice,” said HON Northeast Region Market Manager Heather Dawson, a 25-year veteran of the commercial furniture industry. “They’re your consultant, your concierge, and your guide in the whole furniture buying process.”
Featured Product: Coordinate™ Height Adjustable Desk
While it can be tempting to buy furniture from big box retailers (in store or online), the customer service experience just isn’t the same as working with a dealer. “There’s no specialized knowledge, no deep familiarity with the products, and no assistance with warranties,” said Dawson of commodity retailers.
“Your furniture dealer is the hands-down expert on resolving all of those things,” she continued. “And they’re the expert in the installation of your products as well. That’s where a true furniture dealer can come in, analyze the situation, and get it right the first time. When you go self-service, you’re truly on your own.”
Did you know some jurisdictions require interior renovation permits for certain commercial installations? Many people aren’t aware, and that’s where working with workplace furniture experts makes a difference. “Those are the kinds of specifics your furniture dealer can check for you,” explains Dawson.
Office furniture spends are an investment in your team’s culture and productivity. HON dealers generally offer multiple options when it comes to paying for your investment: credit card, cash-in-hand, deposit options, as well as third-party financing and leasing. Furniture leasing is similar to leased office equipment (like copiers), where the third-party leasing company handles the initial deposit and final payment with the dealer. The process can be fast and simple for the customer and for the dealer.
If the client is moving into a new space and working with a commercial real estate company, they may fund some or all of their project through tenant-improvement dollars that their broker has negotiated. “If they’re moving into a brand-new space that has any type of construction involved, even if it’s a small 10,000 square foot space, there’s usually money that the owner of the building or the owner of the space will give them to improve that space,” said Dawson. “And that can be used toward furniture.”
There can be differences in the way furniture and equipment accrue on a balance sheet. Some customers may see tax advantages based on faster rates of depreciation. There may be advantages to taking depreciation over time versus a one-time hit. Local HON dealers can help customers make the right choice.
Most HON dealers can process a finance in just a few days. There’s typically a one-page credit application and decisions can be made in as little as 24 hours.
“A lot of customers will keep their budget for a project very close to the vest,” said Dawson. “That’s a mistake because it lengthens the time for your dealer to get it right. Your furniture salesperson is there to help you get what you want—the best fit and function for your space, so you remain a customer.”
Featured Products: Astir™ Collaborative Seating, Scramble™ Square Coffee Table
When it comes to attracting and retaining employees, and improving productivity, comfortable work environments can help. If you consider the cost of losing just one or two employees, it can exceed the investment of creating a space where everyone does their best work.
Explore all that HON has to offer in our digital catalog. Or, if you’re ready to learn more about financing your purchase, contact a dealer.
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