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This is a function of the height and weight of an individual. The taller and/or heavier the person, the need for a tighter tilt tension. The opposite for a shorter, lighter person, the lighter the control. If the Tilt Tension is set too light for an individual, when they sit in the chair, they may have the sensation of going over backwards. Conversely, if the tension is set too tight, a smaller individual may not be able to tilt the chair at all.
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