Customer Service

Christopher Leach knows a thing or two about dedication. He also knows that strong working relationships can mean the difference between success and failure.

As many of us gradually return to the office with guidelines in place, we hope this information serves as a look toward the future. Our team at HON is here to support you through the transitions and help you look forward to productive collaboration in all forms.

The “what we love about being part of a team” list is a long one.

We meet new people. We learn new perspectives. We come together to get things done, and we make each other better.

The HON Company was born and raised in Muscatine, Iowa - The Pearl of the Mississippi.  Muscatine is the place where ideas flourish, innovation runs rampant, and developing and manufacturing office furniture is in the blood. We are inspired daily by practicality, quality, and service to our customers. That’s why we are proud of our products that are made, designed, engineered, and assembled right here in the USA.

Living in a business world can be challenging at times. An important thing to remember? There’s a time for business and there’s a time for fun. Office furniture, for instance, can be the best of both worlds. Your office can be fun and exciting, while also maintaining the business professional vibe. Here are some tips on how to keep it fun and professional in the office:

 

When I was about four years old, I remember hearing the words every child dreams of in a toy store: “Pick out a toy!” I can remember fancifully wandering down the aisles and being absolutely riveted by a particular stuffed bunny. Why did it catch my eye? It was the only pink bunny left in a field of white ones.

Have you checked out the new look and feel of hon.com? With a new year and a new website, we wanted to share a few key parts of our story that inspired these changes:

We’ve all been there. December is filled with the excitement of the holiday season and getting ready to usher in the new year. Then we get into the heart of winter, when day after day is filled with dreary gray skies and frigid temperatures - or in Iowa's case, an ice storm - and the lack of sun makes it that much harder for your sunny disposition to shine through. But fear not! Here are some tried and true ways to perk you up this winter and battle those winter blues, tailored specifically to the office world.

Switch it up with some swatches

At HON, our commitment to minimizing our footprint and reducing the environmental impact of our manufacturing processes is not just something we do, it’s at the root of who we are. Our company was founded on the principle that it’s our responsibility to be resourceful, an idea inherent in the design of our first office product - recipe card files from pieces of scrap metal.

HON Customer Support’s training program is an arduous 7 week course filled with product training, process overviews, and job shadowing. We’ve got brochures, timelines, PowerPoints, and handouts, but you know what the most effective part of our training is? Jeopardy.